Return & Refund Policy

At Fashion Date, your satisfaction is our top priority. If you’re not fully content with your purchase, we provide a simple, professional, and hassle-free return and refund process. Please read our updated Return & Refund Policy for detailed information.

Returns

We want you to love your purchase! If you’re not satisfied, you can return the item(s) within 7 days of receiving your order.

Return Conditions:

  • Items must be unworn, unwashed, and in their original condition.
  • All tags must be intact and attached.
  • The item must be returned in its original packaging (if applicable).

How to Return an Item:

  1. Contact Us: Reach out to our customer support at contact@fashiondate.shop with your order number and reason for the return.
  2. Return Shipping: We offer free returns. Once your return is authorized, we’ll provide a prepaid return label.
  3. Pack Your Items: Securely pack the item(s), ensuring all original tags and packaging are included.
  4. Ship the Item Back: Attach the return label and ship the package back to us.

Once we receive the returned item(s), we will process your return within 7 business days.

Refunds

Upon receiving and inspecting your return, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be issued to the original payment method.

  • Processing Time: Refunds typically take 5-7 business days to reflect in your account, depending on your bank or payment provider.
  • Shipping Fees: Shipping fees are non-refundable, unless the return is due to a defective or incorrect item.

Exchanges

If you wish to exchange an item for a different size, color, or style, please contact our customer support team. We will guide you through the process to ensure a smooth exchange.

Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately at contact@fashiondate.shop with your order number and photos of the item. We will assist with a replacement or full refund. Return shipping for defective items is free of charge.

Cancellations

To cancel an order, contact us as soon as possible. If the order has already been shipped, it cannot be canceled, but you may still return the item after receiving it.

Shipping Time

Our shipping process includes two key timeframes:

Handling Time: Orders are processed and dispatched within 1-2 business days after the order is placed.

Transit Time: Estimated delivery times are as follows:

  • Europe: 4-6 business days
  • USA: 4-6 business days

Questions?

For any inquiries or further assistance, please contact our support team:

Company name: Fashion Date
Company Registration Number: 56730446
Address: Kerkplein 78, 6641BH Beuningen Gld

Opening Hours:
Monday – Friday: 09:00 – 18:00
Saturday: Closed
Sunday: Closed

Thank you for choosing Fashion Date. We are committed to ensuring a seamless and enjoyable shopping experience.